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Rent Roll Pro Support

Free telephone and remote support for Rent Roll Pro and the NetPack for six months is included with the purchase of the software package. Contact us at (803) 764-3637 during the hours of 9:30a-6p Eastern US, Mon-Fri excluding national holidays.

Evaluation Version Initial Setup Instructions

For a more complete understanding of the capabilities of Rent Roll Pro download and install the Evaluation Version and link a Rent Roll Pro property file to QuickBooks Pro.The data files created by the Evaluation Version can be used with the full version of Rent Roll Pro or NetPack.

If an error message is displayed during install of the Evaluation Version, or a message is shown when attempting to run the program, contact us during the hours of 9:30AM-6PM Eastern US Monday through Friday, excluding national holidays, at (803) 764-3637.

After hours and on weekends contact us via E-mail at support@softgreencorp.com and include contact information including the hours available. Note that E-mail can be sometimes delayed, particularly when sent outside of normal business hours.


If no errors occur during install and a previous version of the software has not been installed, an Administrator Password must first be added. Enter the Administrator password when prompted, and confirm the password; the password is case sensitive. Keep a record of the password to allow full access to the property files and file manager.

The evaluation license is good for 20 days. When running the program after the initial start, click No when a prompt asking "Register Rent Roll Pro?" is shown; the day of the license expiration will be shown.

 

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